What are the possible reasons why an automatic door cannot open automatically?
1、The door panel is not moving. First, check if it is receiving power. If the power is off, simply reconnect it.
2. Check if the automatic door's moving leaf is dragging on the floor. If this occurs, the door will require significant effort to open, and the main control system will detect this as an obstruction and initiate a self-locking mechanism.
3. Check if the door leaf's hanging mechanism is detached from the track. If this occurs, the door leaf will also be unable to move.

What should I do if the automatic door cannot be closed?
1、If the automatic door sensor detects a person or object in the detection area, simply remove the object and the system will return to normal operation.
2、The automatic door safety light is obstructed by debris. Check if the safety light receiver is blocked by debris, and if so, clear the debris from the safety light receiver.
3. If the safety light beam deviates due to malfunctioning automatic door safety light sensors or defects in the light receivers, adjust the beam position so that it emits and receives along a straight line. If a malfunction occurs, replace the sensor light axis.
4、Automatic door control installation errors: After turning off and on the power multiple times, the door still cannot close. Check if the door frame is set to "single run" mode. If this does not resolve the issue, replace the control installation.
5、The door frame exceeds the weight limit and clashes with the ground. Check if the door frame weight is within the load-bearing capacity of the automatic door machine. Heavy-duty automatic doors require replacement with heavy-duty automatic door machines.