One、Hotel Door Lock Management System Software Function Introduction
1、Anti-insertion alarm function
When someone intentionally jams the door lock mechanism, preventing it from latching, in order to commit theft, or when the door is not properly closed due to deformation, the door lock will emit a continuous alarm to alert guests and staff to secure the door or check the lock.
2、Emergency opening function
- As an emergency escape function. In any emergency situation, hotels can use emergency cards to directly unlock doors via a card insertion method, maintaining a constant open state for escape, and accompanied by an alarm sound to remind guests to evacuate.
3、Anti-lock indicator light
Guests checking into rooms can set the "Do Not Disturb" mode by unlocking the smart door latch. The door lock's LED will then flash red, indicating "Please Do Not Disturb."
4. "Anti-interference" function
To prevent external interference with the electronic control panel for the door lock, which could cause instability, EMC (Electromagnetic Compatibility) and EMI (Electromagnetic Interference) design has been implemented. This ensures the stable and reliable operation of the circuit.
5. Expanding the functionality of the "One Card" system
The hotel door lock management system provides various types of interfaces, allowing it to share and exchange data with other management subsystems, such as the one-card system software and the hotel consumption management system.
Two. The basic management system for hotel door locks includes:
1、List of individuals holding mechanical keys and IC card access for room doors.
The mechanical trowel shall be kept by the general manager or their authorized representative.
Emergency cards are issued to the hotel department manager and the on-duty manager (each with one card. The on-duty manager's card is kept at the front desk, and the card must be obtained from the front desk upon use, along with filling out the usage time and return time).
The master key is held by the hotel manager.
Service cards are issued to on-duty staff on each floor, with one card per floor. Note: The management of master control cards and service cards is specifically defined by the housekeeping department.
Guest cards are handled and stored by the on-duty staff at the reception desk.
The lost card cancellation process is handled by the front desk staff on duty (limited to guest card operations).
2、Types of IC cards for door locks and their corresponding operational permissions.
Emergency cards, master control cards, and service staff cards are to be created and reported lost by the computer administrator.
The issuance and receipt of guest cards, as well as reporting lost cards, are the responsibility of the front desk reception staff.
In the event of a locked room situation requiring immediate intervention, floor management personnel must notify the housekeeping manager (and, if the housekeeping manager is unavailable, the on-duty manager) and the security personnel. Using the emergency card, the door should be unlocked, and both parties should document the incident accordingly.
When all key cards are unable to be used, the hotel manager will notify the general manager to use a master key to open the door.
Spare blank IC cards are kept by the front hall department manager.
Compensation of RMB 30 per lost or damaged IC card.
The daily maintenance and repair work for hotel room door locks is the responsibility of the Engineering Department.
The software related to door locks is managed by the computer administrator.