One: What should I do if the adjustable desk and chair cannot be lowered?
1、When the user's adjustable desk malfunctions and they are unable to repair it, the most direct approach is to immediately contact the manufacturer.
2. When a user's adjustable desk malfunctions and they wish to repair it themselves, they can refer to the product-specific user manual for the adjustable desk. Generally, each adjustable desk comes with a manual that outlines common issues and their solutions, such as: if the lifting function fails, simply following the steps in the manual can resolve the issue. Press the reset button and wait for the desk to return to its original position, and it will function normally.

3. By following these two methods, the problem of the lifting table malfunctioning and not being able to lift or lower should be resolved. If these methods still do not work, the lifting table is likely beyond repair and a new one will need to be purchased.
Two. The lifting table cannot lift – what could be the cause?
1. First, check if the location where the adjustable table is placed is frequently exposed to moisture and humidity. If the location is consistently damp, the internal structure of the table legs may be corroded due to moisture. In this case, it is recommended to disassemble the table legs to check if they move smoothly and whether there is any rust. When using an electric adjustable table, try to place it in a dry location.
2. The control handle and the associated control mechanism are damaged: The control handle is damaged due to intentional damage or improper operation, or due to obstruction, which requires inspection. If obstruction is the cause, simply clear the obstruction.
3、Air pressure rod malfunction: If the air pressure rod is leaking, replacing it with a new one is sufficient. You can contact the seller or manufacturer. It is best not to attempt to remove it yourself, as this could cause the chair legs to become detached. There are many online reports of injuries caused by faulty air pressure rods, so it is best to have a professional replace it.